Sophos enterprise console is not updating

14-Dec-2019 04:02

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The install would complete successfully but there would be no comms from the client to the server. My client machines however had a file that remianed after the Sophos client was unistalled. This file contained the Orginal sophos servers address.Running the Sophos Communications report showed that there was an error, but it listed as the rather generic: I finally found the problem. If i manually removed this file then the install woudl succeed without any issues.For information about migration to Sophos Central, see knowledgebase article 122264. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.* Since version 5.1, Reporting Interface database objects are installed as part of the Enterprise Console database installation, and the standalone installer on the Sophos Reporting Interface download page includes only Reporting Log Writer. This makes it possible to use third-party reporting tools (for example, Crystal Reports or SQL Server Reporting Services) with Sophos Reporting Interface out of the box.Please note that Log Writer still needs to be installed separately.Full Disk Encryption is not included with all licenses.

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For full information on how to configure and use the Full Disk Encryption functionality, see the Sophos Enterprise Console Help.

Support for direct upgrade from the Small Business management console (Sophos Control Center) to Sophos Enterprise Console 5.1.