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08-Apr-2020 22:09

If you have been a victim of fraud or cyber crime, report it to us online or by calling 03.

There has been an increase in reports made in May by TSB customers relating to “port-out” fraud.

Fraudsters are commonly using text messages as a way to defraud unsuspecting victims out of money.

Known as smishing, this involves the victim receiving a text message purporting to be from TSB.

Phone numbers and email addresses can be spoofed, so always contact the company directly via a known email or phone number (such as the one on the back of your bank card).

Victims’ bank account and personal details including their phone number are collected by the fraudster, providing them with the information to execute the fraud.

Number porting is a genuine service provided by telecommunication companies.

Don’t be tricked into giving a fraudster access to your personal or financial details.

Never automatically click on a link in an unexpected text or email.In several cases, people have lost vast sums of money, with one victim losing £3,890 after initially receiving a text message claiming to be from TSB.